Refund policy

Return & Refund Policy

All Sales Are Final on Pop-Up & Event Purchases
Due to the nature of our pop-up events, all in-person purchases are final sale. We encourage trying on items when possible and asking questions before purchasing—we’re always happy to help!

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Online Orders – Store Credit Only
We want you to love your purchase! If something doesn’t work out:

• Returns are accepted within 7 days of delivery
• Items must be:
  • Unworn
  • Unwashed
  • Tags attached
  • Free of stains, odors, or damage
• Approved returns will receive store credit only (no refunds to original payment)

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Non-Returnable Items
The following items are final sale:

• Accessories (jewelry, hats, etc.)
• Sale/clearance/last chance items
• Seasonal/holiday items
• Gift cards

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Return Process

• Email us at: hello@3125boutique.shop with your order number
• Once approved, you’ll receive return instructions
• Customer is responsible for return shipping costs

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Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 3 days of delivery, and we will make it right!